Recently I leveled up to 10. I was suppose to claim my Level up Reward. But when I opened the letter but it says I already claimed it. It happened another two times but I didn't care since the reward was small. But I didn't get the necklace and the epic skill which I need the most.
Didn't claim my Level up Reward but showing that I claimed it
- Thread starter RaizelS7
- Start date
Restarted the Game also cleared the Cache memory but No changes. I still can't claim it.Please try restarting the game. In the database I can indeed see you did NOT claim the reward yet, so it must be visual glitch. If you confirm it works after restarting the game, we'll work on a fix based on your feedback, thanks
I have claimed other rewards thanks to your help. But now there's another one that I can't claim. Can you also help me with this please.
Intenta reiniciar el juego. En la base de datos veo que aún no has reclamado la recompensa, así que debe ser un fallo visual. Si confirmas que funciona después de reiniciar el juego, buscaremos una solución basándonos en tus comentarios. Gracias.
[/CITA]The same thing happened to me, but I was reincarnated and it didn't give me my dark matter
purpleberry
New member
Same issue here. I can't claim my level up prizes. It says already claimed but there is no prize 
purpleberry
New member
Solved itSame issue here. I can't claim my level up prizes. It says already claimed but there is no prize
