Didn't claim my Level up Reward but showing that I claimed it

RaizelS7

New member
Recently I leveled up to 10. I was suppose to claim my Level up Reward. But when I opened the letter but it says I already claimed it. It happened another two times but I didn't care since the reward was small. But I didn't get the necklace and the epic skill which I need the most.
 

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Adam

Administrator
Staff member
Please try restarting the game. In the database I can indeed see you did NOT claim the reward yet, so it must be visual glitch. If you confirm it works after restarting the game, we'll work on a fix based on your feedback, thanks :)
 

RaizelS7

New member
Please try restarting the game. In the database I can indeed see you did NOT claim the reward yet, so it must be visual glitch. If you confirm it works after restarting the game, we'll work on a fix based on your feedback, thanks :)
Restarted the Game also cleared the Cache memory but No changes. I still can't claim it.
 

Adam

Administrator
Staff member
Interesting. Could you please retry now? No need to clear the cache.
 
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